Hello Harry, Hope all is well. We received your sample order in August. I think our cooperation process is pleasant and smoothly, you also confirmed the sample when you got it and going to place bulk order. It's a regret that you chose other suppliers as the bulk price didn't meet your target. and later we didn't get any response from you instead of this bad review yesterday. I'm not sure what happened, could you please get back to us if you have any questions?